Employer Resource Connection

What is Employer Resource Connection (ERC)?

ERC is a program for individuals who have been approved to receive in home services through Medicaid or Oregon Project Independence. The program supports you to understand how to hire, train, and manage your care worker within your approved service plan. ERC consultants work to help you become a successful employer so you can continue to live independently in your home and community.

Services Offered

Consultants can go over materials to help you develop goals, manage services, and maintain a safe environment for you and your provider.

How We Help

Our consultants work with individuals and their care team to support them in finding, interviewing, and hiring workers.

Areas Served

Our consultants are available to serve people who reside in Eastern Oregon and Central Oregon counties. A complete list can be found below.

Individual Support

ERC consultants are available to offer training and mentoring to help you learn how to hire and manage your in home provider. Your ERC consultant can assist you with:

Understanding your approved services
Preparing for, finding, and interviewing potential employees
Training, managing, and communicating with your provider successfully
Learning and keeping professional boundaries
Addressing problems or concerns with your provider

ERC services may also be accessed by a designated representative in place of the person who receives the in-home supports.

Personalized Training

Your ERC consultant will provide free paper materials and work with you to understand each resource. Your services may include:

Consumer-Employer Training Guide: a comprehensive guide of resources and tools to support you as an employer.
Resource Sheets: for recruiting, hiring, and managing your employees
Management Tools: designed to help you successfully direct your in-home services

Counties Served

Baker
Crook
Deschutes
Gilliam
Grant
Harney
Hood River
Jefferson
Malheur
Morrow
Sherman
Umatilla
Union
Wallowa
Wasco
Wheeler

If you live outside of Central or Eastern Oregon, click here to find an ERC consultant in your area.

For more information about the Employer Resource Connection program or to request a workshop in your local area, please reach out to Alice Massey, ERC Project Manager at 541-215-7085.

The Arc Oregon is pleased to offer Employer Resource Connection training and consultation services through a contract with the Oregon Home Care Commission. For more information about the Oregon Home Care Commission, including ERC service providers in other Oregon counties, visit their website.