For people with intellectual and developmental disabilities.

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Employer Resource Connection

Employer Resource Connection

What is the Employer Resource Connection?

The Employer Resource Connection (ERC, formerly known as STEPS) program offers free resources for people who are approved to receive in-home services through Medicaid or Oregon Project Independence.

These resources are designed to promote successful working relationships between people with disabilities and the people they employ to provide in-home supports. ERC services may also be accessed by a designated representative in place of the person who receives the in-home supports.

What type of services are offered?

  • Individual Consultations
  • Personalized Training
  • Workshops

Available Resources

  • Training Guide: Being a Successful Employer – a comprehensive guide of resources and tools to support you as an employer
  • Quick Reference Sheets for recruiting, hiring, and managing your employees
  • Management Tools designed to help you successfully direct your in-home services

Covered Topics

  • Understanding your support needs
  • Preparing for, finding, and interviewing potential employees
  • Hiring processes
  • Training and managing employees
  • Addressing problems with employees
Employer Resource Connection logo

Our consultants provide a variety of services in Eastern Oregon. The counties in which services are offered are:

for People with Mental Health or Intellectual and Developmental Disabilities:

  • Baker
  • Gilliam
  • Grant
  • Harney
  • Hood River
  • Malheur
  • Morrow
  • Sherman
  • Umatilla
  • Union
  • Wallowa
  • Wasco
  • Wheeler

for Older Adults and People with Physical Disabilities:

  • Gilliam
  • Hood River
  • Morrow
  • Sherman
  • Umatilla
  • Wasco
  • Wheeler

Ready to Get Started?

Contact us at 1-888-442-5550 or

Cargiver leaning over elderly woman with hands on her shoulders.

The Arc Oregon is pleased to offer Employer Resource Connection training and consultation services through a contract with the Oregon Home Care Commission. For more information about the Oregon Home Care Commission, including ERC service providers in other Oregon counties, visit their website

We're here for you!

Contact Us


2405 Front Street
Suite 120
Salem, OR 97301


Phone: (503) 581-2726
Fax: (503) 363-7168
ERC: (888) 442-5550


Visit our staff directory page to connect with a member of our team.


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