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About this training

A live walkthrough of the new Event Management system, built around your experience as a registered participant. You’ll receive the actual confirmation and reminder emails leading up to Monday, and during the meeting you’ll see the staff side — how events are built, registrations are managed, and communications are sent.
  • The registration confirmation email: when it fires, what it contains
  • Reminder cadence: the day-before and day-of emails leading up to an event
  • Group registration: how one person registers multiple attendees in a single flow
  • Self-service changes: the Cancel and Transfer experience from a participant’s view
  • Email customization: how cadence and templates are configured per event and per program
  • A preview of what’s coming next: the Accommodations workflow now in design