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Workplace Conflict Management and Resolution


Event Date/Time: March 28, 2024, 10:00 – 11:30 am

Instructor(s): Melissa Ballard-Batiste, LCSW

Learn to manage workplace conflicts and get to workplace resolutions.  We will learn how to communicate effectively in tense spaces to de-escalate and build positive work environments.

  • Identifying the challenge
  • Communication inside of tense spaces
  • De-escalation
  • Resolving conflict

Melissa is a Licensed Clinical Social Worker, Certified Integrative Mental Health Practitioner and Founder of Inspired Boldness. She worked in social services for fifteen years serving those who experience life with severe and persistent mental illness, homelessness and those with co-morbid medical conditions. Through Inspired Boldness, Melissa engages the community, individuals and organizations around topics such as Food + Mood, Mental Health, and Boundary Setting.

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