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What is the Employer Resource Connection?

The Employer Resource Connection (ERC, formerly known as STEPS) program offers free resources for people who are approved to receive in-home services through Medicaid or Oregon Project Independence.

These resources are designed to promote successful working relationships between people with disabilities and the people they employ to provide in-home supports. ERC services may also be accessed by a designated representative in place of the person who receives the in-home supports.

What type of services are offered?

Available Resources

  • Training Guide: Being a Successful Employer – a comprehensive guide of resources and tools to support you as an employer
  • Quick Reference Sheets for recruiting, hiring, and managing your employees
  • Management Tools designed to help you successfully direct your in-home services

Covered Topics

  • Understanding your support needs
  • Preparing for, finding, and interviewing potential employees
  • Hiring processes
  • Training and managing employees
  • Addressing problems with employees
Employer Resource Connection logo

Our consultants provide a variety of services in Eastern Oregon. The counties in which services are offered are:

  • 贝克
  • 吉利亚姆
  • 授予
  • 哈尼
  • 胡德河
  • Malheur
  • 明天
  • 谢尔曼
  • Umatilla
  • 联盟
  • Wallowa
  • 瓦斯科
  • 惠勒

Ready to Get Started?

Contact us:

1-888-442-5550

ERC@TheArcOregon.org

or Download, complete, and return a Referral Form

These referral forms are in Microsoft Word format. We recommend using a secure email server to send completed documents. You may also contact us and we can assist you in completing and/or submitting the form.

Cargiver leaning over elderly woman with hands on her shoulders.

The Arc Oregon is pleased to offer Employer Resource Connection training and consultation services through a contract with the Oregon Home Care Commission. For more information about the Oregon Home Care Commission, including ERC service providers in other Oregon counties, visit their website

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电话: (503) 581-2726
传真: (503) 363-7168
ERC: (888) 442-5550

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